New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11748
All
Question
Whole-home DVR Does Not Work After Software Update
On Oct. 30, the software on my HR24/100 DVR and my 2 H24/700 receivers was updated. Now whole home does not work. The H24's do not show a playlist or give the option to record a show. The whole home status says, "No Networked DVRs Found". I cannot find any release notes for the software updates 0xe7
Question
472
13
0
Upgrading to 4K - Is Genie 2 really required?
Good morning. Long story, I called to cancel my Direct TV satellite a few weeks ago, and one day before it was set to cancel, my wife called and signed up for a new 2 year contract, including wireless "mini genie" clients and DVR (which we did not have before) even though every TV we have is next to
Question
701
6
0
Directv WVB Mounting Plate
Hello. I got my service installed and the technician installed a WVB for my mini wireless clients. Only issue is that I cannot wall mount my bridge. Per the manuals the bridge should have came with a mounting plate the bridge slides on to after the plate is screwed onto the wall. I have called a few
Question
337
2
0
Accepted Solution
Yamaha RX-V381 receiver volume control
This used to work, but was disconnected and in storage for a couple of years. Now I have a new DirecTV system. Now that I have hooked it all up, and programed my RC73 to operate the volume control on my Yamaha and it does pair ... until I click on "DONE" at the end of the pairing procedure. Then it
Question
463
2
0
Recall button now going between 3 channels
Ever since the latest update, around 2 weeks ago, the recall button on my remote now goes between 3 channels rather than the normal 2. Is there a setting that I can change that will change it back? Thank you
Question
517
4
0
H25-100 showing no signal on LG OLED TV
I have H25-100 connected to HDMI jack on TV. When I plug the cord in, the TV recognizes the HDMI jack, but says no signal. It says no signal on all four jacks. I plugged a DVD player into all of the jacks and it works fine on the TV. I mover the DTV receiver to another TV and it works there. Why am
Question
295
6
0
New update!
Does anyone know how to navigate the new update menu? I can’t find my recordings or delete my recordings? Spent hours recording this weekend and now where are they? I have reset the dvr numerous times with no luck! I am so frustrated because I feel we spend lots of money for these services and now I
Question
412
2
0
List, only shows DVR recorded programs to delete.
Instead of showing all the programs I've recorded when I go to List, it just shows me how to delete recordings.
Question
229
2
0
Genie HR54 swap for Genie2 HR17
I just received a HR54 receiver fedex to replace my HR54 that had a hard drive failure. I was thinking maybe I should have asked for a Genie 2 as I have two genie mini clients one hooked up to a 4k tv the other is not plus the tv that had the HR54. So three tvs hooked up. I am going to buy another 4
Question
1K
38
0

