New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-6521
All
Question
Accepted Solution
RC remote
my RC73 remote will only turn off my DU 70000 series samsung tv when i press the ON button..? is there a fix for this?
Question
325
4
0
TiVo help
I have a TIVO THR 22 and it is failing. I am not giving it up if I don’t have to. Sent it to weaknees and I have had the hard drive and power supply changed. It still keeps restarting. If I buy a new one from weaknees will directv activate it? Can I just put the old card in the new TiVo? Can I activ
Question
313
4
0
How to turn off "screensaver" mode for HR24 receivers?
Hello. After my satellite got upgraded to an SL3, my HR24 receivers (all of them) do this. If there's no user activity (I don't press any keys on the remote that display the menu, fast forward the viewing, etc.) for several hours on the HR24, the receiver shows something like a screensaver that show
Question
599
11
0
Closed
Recall button now going between 3 channels
Ever since the latest update, around 2 weeks ago, the recall button on my remote now goes between 3 channels rather than the normal 2. Is there a setting that I can change that will change it back? Thank you
Question
321
0
0
Music channel
Music channel song titles are not showing even after resetting the receiver.
Question
703
3
0
Reviewing Gemini
I have had the Gemini box for about three months now. It goes off regularly and says either “unauthorized location” or Code 622. Several times just rebooting the Gemini does the trick. Sometimes for a day other times for five minutes. The only option I have when it has to be rebooted over and over i
Question
754
7
0
Previous channel button bug
House you were probably aware the previous channel button no longer works as it supposed to on the remote. What are you doing to fix this?
Question
461
3
0
Accepted Solution
Unable to access “View Playlist” After Recent Upgrade.
This function allows me to cleanup/delete old recordings, but more importantly, free up disk space when needed Why is this no longer accessible?
Question
312
2
0
Accepted Solution
Trouble upgrading equipment using DIRECTV Protection Plan
I was checking my account and noticed for the last 5+ years I have been paying for a protection plan for $9 a month. I saw that with the plan I can upgrade to the latest equipment every two years. I figured why not if it's free and started up a live chat with three separate agents who all told me th
Question
431
10
0