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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Jump back button has been reprogrammed and broken
Ok Since the latest update, pressing the replay button quickly …multiple times causes it to jump back to the last chapter mark instead of the usual 6 seconds per press. It’s the button directly below the mute button. this is the worst! It used to go back 6 seconds. A wonderful feature. Two presses w
Question
433
7
0
Remote set up
I can't select the "ok" when the message appears for "your remote is now set up for rf".
Question
306
1
0
No signal on meters changed LNB still no signal
Hi I have no signal on the meters and I have change to a new LNB but still no signal. Hurricane I don't believe is the cause. I moved dish horizontal to try to obtain signal with no luck, I guess I need a tech. thanks
Question
306
5
0
Equipment Return
My service ended July 5th. It appears I am supposed to receive an email or mailout instructing me on equipment return. When should I expect to receive this correspondence? Thank you in advance.
Question
1.4K
20
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Returning equipment
Went to ups store they scanned the equipment gave my account number which was also in the letter sent to me it does not register so ups cannot return i also had a bill with my account number on it . Any suggestions
Question
359
4
0
DIRECTV APP Available on All Smart TVs OR only Samsung Smart TV. Don't need TV Box if i have Smart TV.
So i called to sign up DTV VIA SATELLITE, i have 6 TVs and I was told by one of sales rep that i don't need a TV Box if i have a Smart tv. He said i can just simply download DIRECTV app on my Smart TV and start watching all channels on App. Is that true...? Do i really not need the TV box if i have
Question
43.7K
19
0
Lost signal after moving dish
After losing reception for my system and having repeated 771 errors I moved my slimline dish about 15 feet due east of of its old location along the side of my house. I kept it oriented exactly as it was in the old location since it was a parallel move. I still get no signal when I test with my rece
Question
790
13
0
Accepted Solution
DirecTV Gemini feedback?
What’s the general feedback on the new Gemini unit? I’ve been told I'm eligible for it, but I’m hesitant about being an early adopter. Another concern is that it would tie me into a 1-year contract, which I don’t have with my current account. What do you all think?
Question
796
8
0
Accepted Solution
TV shuts off after exactly 15 minutes...
TV shuts off after exactly 15 minutes, but it only happens when watching directv. Does not happen if watching appleTV through the same AV receiver as directv or if streaming directly through TV. I've checked auto off/sleep timeres etc.
Question
765
11
0

