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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Unable to see any options when I go to settings
I like to be able to turn closed captioning on and off for different shows. However, now when I go to menu and scroll down to settings there are no options available. Actually when I scroll down I only see options for MY Library, Sports Central and TV shows. When I scroll to Movies, Apps or Settings
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348
2
0
Guide button doesn’t work
My guide button doesn’t work on genie remote. I did the red test button on tower and box and it still doesn’t work
Question
734
2
0
DVR Erased
All my recordings and set up future recordings are gone. I have unlimited recordings. Most recent and not 9 months old. What is the solution please?
Question
304
2
0
Genie 2 remote freezing
One of my genie remotes will cease functioning if I watch the same channel for an extended time without using the remote. When I try to change anything other than the volume and power the remote is non functional. None of the other remote keys, numbers or function, work. Have to turn the box off an
Question
350
2
0
Accepted Solution
Upgrade equipment, wireless, and expand number of concurrent viewers
Hello! I have a couple questions for you fine folks... I'm a retired computer guy so I'm technical but not very familiar with DirecTV Equipment... We are helping my parents with their situation. They have had DirecTV for over 25 years.. perhaps closer to 30. Current equipment: HR44-500 H23-
Question
576
8
0
Closed
H24-700 vs H24-200: An interesting quirk.
I've seen some forums across the internet which happen to talk about this particular receiver and if there are any differences in the model numbers. The common answer is no, they denote who manufactured the receiver, but the correct answer is yes. In fact, the models apart from the 700 version, w
Question
1.5K
7
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Replacement for older LNB
I have a slimline dish with LNB SL5K4NR3-01. 2 wires connected to it. What is the current replacement for it?
Question
389
6
0
I have a stick and remote !
The stick intermittent black -out , unexceptible , I need the receiver or a direct connection.
Question
340
3
0
Closed
Illuminate buttons On remote
Buttons on r2 remote stay on too short a time. Can they stay on longer?
Question
388
4
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Didn’t receive return kit after canceling service
I have yet to receive my returns kit from DIRECTV. How do I obtain one or return my equipment without it?
Question
390
10
0