Satellite Equipment

Hello. After my satellite got upgraded to an SL3, my HR24 receivers (all of them) do this. If there's no user activity (I don't press any keys on the remote that display the menu, fast forward the viewing, etc.) for several hours on the HR24, the receiver shows something like a screensaver that show

TCL tv not listed for Gemini remote setup

Ever since the latest update, around 2 weeks ago, the recall button on my remote now goes between 3 channels rather than the normal 2. Is there a setting that I can change that will change it back? Thank you

Music channel song titles are not showing even after resetting the receiver.

I have had the Gemini box for about three months now. It goes off regularly and says either “unauthorized location” or Code 622. Several times just rebooting the Gemini does the trick. Sometimes for a day other times for five minutes. The only option I have when it has to be rebooted over and over i

House you were probably aware the previous channel button no longer works as it supposed to on the remote. What are you doing to fix this?

This function allows me to cleanup/delete old recordings, but more importantly, free up disk space when needed Why is this no longer accessible?

I was checking my account and noticed for the last 5+ years I have been paying for a protection plan for $9 a month. I saw that with the plan I can upgrade to the latest equipment every two years. I figured why not if it's free and started up a live chat with three separate agents who all told me th

Can I get tv and you send equipment for me to install! No one can come in my house with dogs

Cancel my service appointment