New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11748
All
Question
Tides at Bridgeside Fort Lauderdale, Fla
My building Tides at Bridgeside is switching over to you. How do I order the right equipment. A represntative from your company said i needed to do this online.
Question
150
2
0
RC72 Pause/Play Problem
HR44-500 DVR with RC72 remotes. Pause/Play button non responsive or requires long hold to stop or start playing a recording. Have tried multiple remotes and rebooted the DVR.
Question
178
4
0
Six Second rewind button glitching
We have had DirecTV satellite for over 20 years. In the last few months, when I press the six second rewind button multiple times (like to rewind 30 seconds, 5 times) it will go back to the beginning of a program or back 20 minutes or 7? Really random jumps, but definitely not the 30 seconds I was g
Question
531
7
Directv works, internet works, apps like disney+ indicate a connection error - code 102 shows
The apps on my smartv like disney+, prime video etc. do not work. I get a connection error. I have Directv service . I reset the router and I reset the smart hub receiver. I don't know what cable is not connected. What could be wrong.
Question
292
1
0
Previous button not working
Previous button not working correct when on a DVR movie I gave a Gemini and it’s happening on both tv’s I’ve been waiting for over a month resetting doesn’t work neither did a new remote can I get a ETA for this bug fix
Question
164
1
0
Screen background playing
Is there any way to get a view of stuff recorded on my dvr that may have come from a video recorder and not from the TV channels. I have a tremendous amount of background playing on my tv
Question
180
3
0
Neither of my Directv Remote Control(s) works on Bedroom Receiver
Both my DirecTV remotes work fine on the living room receiver, but neither works on my bedroom receiver. Not sure what you call it, but the receiver in the bedroom is the smaller receiver, which I refer to as the child. Any ideas? James
Question
267
9
0
Is Directv available in Midland Texas
I have not been able to find a way to sign up with Directv since I moved to Midland Texas. Is it available here.
Question
194
3
0
genie mini optical out?
When I google if the c61k has optical out the answer is yes. When I google the newer c71k the answer is no. Is that correct??
Question
215
9
0
4K SERVICE
Customer service wanted to charge for 4k receiver and charge monthly fees plus maintenance tech cost. Then came back and informed me that all fees would be eliminated. The new catch is I would have to sign 2yr contract. I declined and advised them I would check other providers, I have been a loyal c
Question
2.3K
10
0

