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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

4.5K

(4548)

Accepted Solution

Can I switch from DirecTV Satellite to DirecTV Stream without breaking a contract?

We currently don't have high speed internet. (We kind of do... a mobile hotspot with unlimited data that doesnt slow down after the 50 gigs or whatever.... but still only 4G speed.)  When we first moved into this house, we had Dish installed.  If there was a slight cloud in the sky, it se

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3.3K

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Accepted Solution

Account Hold

Can I put the Satellite account on hold for 5 weeks while we are traveling and will not use the service?

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122

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Our Bill for an unagreed to change from an employee account to a customer account

My husband, Robert (Edited per community guidelines), was a long term ATT & Direct TV Manager. When he recently quit, the company changed him from an employee account (free) to a customer account without notifying us, or obtaining our agreement, and now we have a bill that needs to be removed.

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192

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14-718 Error after Receiver Reboot

My receiver told me to reboot when starting up then I get the 14-718 error message. I am mostly deaf and cannot go through phone customer assistance

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155

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Whole Home DVR Service with one receiver

I only have one receiver. I'm being charged $3 monthly for Whole Home DVR Service. Why?

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880

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Show time rebate

I signed up for Show Time at an increased cost. After 3 months I was to get a $75 rebate.  The rebate site says an email with payment was issued. I received no email.  Spoke with a direct TV rep who gave me a phone for the rebate team.  800-288-9983.  They said they don't handle

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177

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Is there a straightforward URL through which to NOW log on to Directv that doesn't still go through AT&T???

Now that AT&T is moving the directv website back to something much more directv centric, I've tried to create or find a simple URL like directv.com that will allow me to use my same credentials (old AT&T credentials) to log on simply to my satellite account on directv.com??? When I log

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332

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change package on Directv satellite

Every time I log into my Directv account to add a premium channel it redirects me to Directv stream.    I don't have an account.   How can I change my package on satellite? 

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159

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Miscommunication

Was told 50 percent of my bill would be covered if payed by the Dec.,15 I paid 137.50 . Nothing came off my bill. Now I get a disconnection notice if 167.50 wasn't paid today.. called customer service and had a person apparently from another country trying to handle my personal stuff..could not spea

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