Satellite Account

I was charged one month prior for NFL Sunday Ticket $65.99 so I cancelled it before it started. I was told to pay it and that I would get a credit on next month's bill. It has been four months and still no credit. I have called 7 separate times and all of them said the credit will be on next month's

I logged into the account and clicked on the relevant links and got bounced between AT&T and DirecTV site. I've talked to different tech support reps for a few hours, and got nowhere. Is there anything that I can do/provide to troubleshoot my problem further.

I have been a customer of direct tv for 15 years because of where I live in the country. I once had a traditional landline phone service but canceled it. I tried to turn it back on today and received the worst “support”. I was told they had to run a credit check but if it was rejected, I’d have to p

I have not been able to pay or view my Directv Bill online (or anywhere else). I have a balance due that I cannot pay. When I called, the rep send me a link to pay. But to use the link, you must know your account number. Further more, the amount due is not typically what I pay and I cannot see the b

I was flipping between ESPN, ESPN2, and TNT last night watching basketball and for some reason TNT was on a 30-40 second delay (confirmed by the time and score difference in the ESPN iphone app). It was almost like I was watching a streaming version with how far behind it was. ESPN was perfectly cau

What are hours you can call customer service

I called DIRECTV twice in the past 2 months trying to cancel my service and it still did not get cancelled and I was charged $250/month. When I called a third time they told me they had no record/notes of me calling in. I have my call logs that shows I was on the phone with them for over an hour eac

We were deceived into a 2 year contract with directv including free nfl package from att representative at Costco. We were told no contract but it came with a contract. Then now we are dealing with being billed the nfl ticket even though we noticed directv we don’t want to nfl service. We have had t

Unable to add add ons to my account, not an option. Cannot add anything , customer service said to wait until next day and maybe it will be available. It’s not.

Would like to add Peacock to my services.