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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3449)
Problem with logging in to my DirecTV account via a web browser

I've been a longtime DTV subscriber. Over 20 years. The only reason I subscribed for so long was because of NFL Sunday Ticket. Around Sept of 2022, DTV changed something in the backend. I was able to log in to my DTV account via a web browser before this. Now I cannot. I see this message: I tried to

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2.1K

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How to private message or chat?

I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link. Bottom line - how do we contact DTV for technical support?

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583

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My bill

How do I pay my Direct TV bill on line ?

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452

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DirecTV Promotions

Hello - I would like to take this opportunity to provide a commendation for two (2) persons out of the Montana Loyalty group: Doreen & Betsy Loyalty group) whom I had the pleasure of working with! In short, I had two (2) discount promotions that were somehow removed from a recent billing notificatio

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133

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Regional Sport Network Fees

What do the "tiers" represent in the Regional Sports Network Fees? Are they related to zip code?

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140

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NFL Sunday Ticket Refund

I was charged one month prior for NFL Sunday Ticket $65.99 so I cancelled it before it started. I was told to pay it and that I would get a credit on next month's bill. It has been four months and still no credit. I have called 7 separate times and all of them said the credit will be on next month's

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260

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Unable to view my DirecTV bill online

I logged into the account and clicked on the relevant links and got bounced between AT&T and DirecTV site. I've talked to different tech support reps for a few hours, and got nowhere. Is there anything that I can do/provide to troubleshoot my problem further.

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675

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I just want to re-activate the traditional phone line

I have been a customer of direct tv for 15 years because of where I live in the country. I once had a traditional landline phone service but canceled it. I tried to turn it back on today and received the worst “support”. I was told they had to run a credit check but if it was rejected, I’d have to p

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2K

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Cannot Pay or View Bill

I have not been able to pay or view my Directv Bill online (or anywhere else). I have a balance due that I cannot pay. When I called, the rep send me a link to pay. But to use the link, you must know your account number. Further more, the amount due is not typically what I pay and I cannot see the b

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1K

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TNT Issues

I was flipping between ESPN, ESPN2, and TNT last night watching basketball and for some reason TNT was on a 30-40 second delay (confirmed by the time and score difference in the ESPN iphone app). It was almost like I was watching a streaming version with how far behind it was. ESPN was perfectly cau

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