New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite Account
Learn how to manage your Satellite account.
1.6K
All
Question
Closed
DirecTV Customer Feedback
Hello all, I am studying the usability of the DirecTV interface and would like your input as DirecTV users. Please fill out this 15-question survey as detailed as possible. When asked to explain the process of a task (i.e. searching and recording), please include each step you take from the start to
Question
265
2
0
Care Code 205.4
I am getting the following error when I try to log into anything. AMC, Shotime Anytime, HBO Max, I pay way too much money to have this issue. Hmm… that isn’t the ID you use for this service. Try signing in with another ID. CARE CODE: 205.4 Help?
Question
3K
10
Charged for service
House sold, moved March 2021. Had service canceled. Moved in with family for 3 months. DirecTV personnel unknown to me put account on suspension and started charging me in August. My account is documented with all information. You still are harassing me for money, and turned over to ruin my credit!!
Question
114
1
0
Unwanted emails
Several times per week I receive an advertisement email about NFL Sunday Ticket. I can't seem to figure out how to unsubscribe/stop these annoying emails.
Question
152
2
0
Increasing Prices
So tired of increasing of packages. I have been with Directv for years. I get fewer discounts and the price of the packages keep going up. I have dropped alot of programming and the bill is still outragious!!
Question
160
2
0
Email for reward center
I need to upload my dish bill to send to direct and can someone give me the email to get my reward 150$ for sending bill
Question
321
2
0
Closed
Payment for service not received
How do I address payments made to Directv while not receiving service
Question
120
2
0
Poor customer service and I out of $4400+
My issue is this, I have been a DIRECTV customer for several years over the past 22 months, I have not utilized the DIRECTV service during that time the equipment (3) DIRECTV receivers were not plugged in or receiving internet service. In fact I received (3) emails from DIRECTV dated 7/19/22, 1/19/2
Question
210
4
0
Accepted Solution
Official Solution
I have Direct TV at my summer home... how can I pause the service when not at the house?
would like to pause service when not using it.
Question
304
3
0
205.4 error
Having this problem trying to use the streaming app on my Samsung tv.I get the 205.4 error. I’ve tried it all, tv update, turn off and on, delete and reinstall the app. Nothing worked . Anybody find a solution? I have directv satellite service. I’m able to stream directv on my iPad, phone and comput
Question
109
1
0