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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3188)

Accepted Solution

Account Hold

Can I put the Satellite account on hold for 5 weeks while we are traveling and will not use the service?

Question

127

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Our Bill for an unagreed to change from an employee account to a customer account

My husband, Robert (Edited per community guidelines), was a long term ATT & Direct TV Manager. When he recently quit, the company changed him from an employee account (free) to a customer account without notifying us, or obtaining our agreement, and now we have a bill that needs to be removed. What

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196

4

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14-718 Error after Receiver Reboot

My receiver told me to reboot when starting up then I get the 14-718 error message. I am mostly deaf and cannot go through phone customer assistance

Question

167

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0

Whole Home DVR Service with one receiver

I only have one receiver. I'm being charged $3 monthly for Whole Home DVR Service. Why?

Question

902

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Show time rebate

I signed up for Show Time at an increased cost. After 3 months I was to get a $75 rebate. The rebate site says an email with payment was issued. I received no email. Spoke with a direct TV rep who gave me a phone for the rebate team. 800-288-9983. They said they don't handle Show Time rebates and ga

Question

184

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Is there a straightforward URL through which to NOW log on to Directv that doesn't still go through AT&T???

Now that AT&T is moving the directv website back to something much more directv centric, I've tried to create or find a simple URL like directv.com that will allow me to use my same credentials (old AT&T credentials) to log on simply to my satellite account on directv.com??? When I log off of the cu

Question

358

4

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change package on Directv satellite

Every time I log into my Directv account to add a premium channel it redirects me to Directv stream. I don't have an account. How can I change my package on satellite?

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165

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Miscommunication

Was told 50 percent of my bill would be covered if payed by the Dec.,15 I paid 137.50 . Nothing came off my bill. Now I get a disconnection notice if 167.50 wasn't paid today.. called customer service and had a person apparently from another country trying to handle my personal stuff..could not spea

Question

151

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Closed

DIRECTV SUCKS AND THEY RIP YOU OFF

I was lied to since starting with the guy how started my packet about 5 years ago. Fast forward to today and I moved at the end of November and called to transfer my services to the new address. Yet the regulations where I moved to changed and do not allow any satellite or any other adaptations insi

Question

2K

5

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