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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3449)
Fed up, don't know what to do

I know this is a forum but if anyone can point me in the right direction, I would greatly appreciate it. Long story short, Directv has been canceling installation appointments or just not showing up since August. This led to constant phone calls and reschedules, but when I was about to cancel they o

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371

7

0

website issues with account overview page

directv.com on desk top computer or any access to internet, when signed into account, i can manage billing, see bill, manage profile, etc, but it does not let customers "manage equipment". When clicking on blue bar for manage equipment, it takes you to a blank page. this has been happening for month

Question

482

1

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Can't View/Download Monthly Directv Statement from ATT.com Anymore

Historically I could log on to ATT.com and view/download my Directv monthly statement. Due to changes (starting Dec 22) in ATT/Directv websites, I can no longer view my DirecTv statement online. Here's what happens...if I log in to ATT.com and select "View My Bill" under the "My Account" button, it

Question

129

1

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SETTING UP A DIRECTV ACCOUNT ON THE INTERNET

I HAVE BEEN TRYING TO SET UP AN ACCOUNT FOR DIRECTV SO I CAN ACCESS STREAMING. THAT SOB WAS NO HELP AT ALL,. WITH THE COST OF EVERYTHING GOING UP I HAVE TO ELIMINATE SOME OF MY APPS. ANY ANSWERS?

Question

192

3

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DirecTV satellite

In January, 2022, I asked a DirecTV associate to disconnect my satellite and connect me with DirecTV streaming. The associate of DirecTV satellite proceeded to harass and harangue me (she kept asking me why, and said she did not understand why I was changing to streaming, and then connected me with

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467

16

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Accepted Solution

how do I cancel my direct tv service

Cannot fine a contact to cancel my service for direct tv!

Question

1.3K

2

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Loyalty discounts for DirecTV

I've been a DirecTV customer for 14 years. Now in May 2022 they no longer give loyalty credits for DirecTV customers. So on May 4th 2022, I scheduled service cancellation for May 25th 2022. I get a call from a DirecTV representative on May 5th at 9:30 am. Rep asks why I want to cancel, I tell her Di

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8.6K

10

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Payment Options are BLANK for Paying DirecTV BIll...

I assume this started this month as I did not have this problem last month and I assume it has to do with the migration of DirecTV accounts back to the DirecTV website instead of using the AT&T site. Anyway, went to pay my bill for this month and forgot based on last month's interaction, DirecTV acc

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273

3

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Accepted Solution

Multiple homes and equipment

I have a primary residence in Phoenix and a summer home in Colorado. I have dishes at both locations but have been taking my Phoenix DVR, video bridge and 3 mini Genies to Colorado when the snow melts. I then call and have my service address changed. Has worked for 5 years but during a call with Dir

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506

16

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Billed By Other Provider

The Issue I'm having is when I attempt to pay my bill. I log in and got to Account Overview and scroll down to Total Balance and am met with the message: "Billed by other provider Your DIRECTV service is billed through another provider. Go to the website listed on your paper bill to see or pay your

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461

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