Satellite Account

My father is an elder man the age of 78 he’s been with DIRECTV for years but never in the years with us being with DIRECTV have I ever herd a two representative Steven and. Be so disrespectful to an elder man that can barley walk with back problems screaming at him that they are doing him a favor by

The service is crap. Customers service is even worse. They lie and say and do whatever they can to get me off the phone. I was offered a 155.43 credit on my account which miraculously disappeared 2 days later with no record of said credit. Their solution was to offer me a $76 credit after 3 hours de

I tried to cancel directtv in August 2022. Rep stated I should place on hold x 6 months. Si I did. In dec 2022, 2 months early, I called to cancel service, rep stated it was canceled and I should look out for return for equipment which I never got. I called again in Jan 2023 and canceled again. Rep

I haven’t gotten a notice by mail or email regarding the $100 Visa gift card reward. It’s been two months since I activated. Is this typical?

I was charged $405.76 for my acccount that I cancelled and closed in Febuary 2018. I am no longer at the address the service was used at and I haven't for 4 years. I am not able to open up a personal phone account and get a new phone with this issue. I have called DirecTV and talked to 4 different p

Well… they just told me they extended my contract because they had to come out and replace a unit because it was bad! Really???!!! Bad equipment so you extend it?! I don’t even remember them doing that and when I went to check the history it won’t let me see any. What a scam!!!

It does not matter what I do, I cannot view my bill online. I have called 5 times, spent hours on the phone and emailed several times. I'm tired of this (Edited per community guidelines). Fix it!! 2 different tablets and a desk top computer. I also tried by putting my att app on my phone but it's in

DIRECTV cancellation page immediately redirects me to a welcome page! WHY is it impossible to get any real help on this website? I can't get all the hockey games even though I subscribe to NHL CenterIce. My bill is charging me for channels I do not have and mysteriously rising every month to ridicul

Has anyone else had trouble closing their account? The escalated call got me a supervisor who claimed I would owe $380 dollars. When my max contract would be only $60 for early cancellation. When I got another agent from the loyalty department they said they would close the account and apologized fo

After being a direct tv customer for over 10 years, I called on February 2nd to cancel my service. I was told that Direct tv does not pro rate and I would have to keep the service until the 17th of February. That would have been fine but somebody on your end disconnected my service so that I can not