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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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(730)
Whole home DVR

Was told by customer service that I could not cancel my Whole Home DVR "Feature". That it was required. I dont have a Genie, dont have kids in the house, and have two standalone DVR's.

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1.5K

21

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Worst Service ever

We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only t

Question

217

1

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PARAMOUNT+

Is Paramount+ included with my Showtime subscription?

Question

218

1

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Accepted Solution

Customer Service

Is there a way to rate customer service? My bill has been inconsistent since the first month. Customer service has said they would add credits back and I've never seen them. When I enquired with customer service again they said there was nothing they could do because they had no notes on it. I feel

Question

337

1

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Can't view bill on directv.com

I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV. We no longer have any active services with ATT either. I was on the phone for over an hour being bounced around with 3-4 different

Question

361

2

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Direct tv bill

How do I pay my Direct bill separately? I do not want to pay my DIRECTV bill on my AT&T bill. My American Express card is offering me a $50 credit per month when I use the card to pay my DIRECTV bill directly to directv.com. Can anyone please help me?

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282

3

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Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!

After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer and fewer cha

Question

464

4

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Fraud Dispute

Where can I make an offical Complaint of Fraud? Sue Iowa

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193

2

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Accepted Solution

Account Hacked

My DTV account was hacked overnight. The account disconnected my satellite service, saying I owe $800. That is false; I pay faithfully every month. I want to speak to a supervisor that can correct this problem ASAP. I’ve been a DTV customer for nearly 20 years and have never experienced an issue lik

Question

942

2

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Disconnecting Service

Direct TV has been overcharging customers for years and I finally had enough. It is crazy to have to wait for the unsolicited phone call that offers you a deal to reduce your bill if you agree to stay with them. So I called to disconnect my service today. And I get another slap in the face. I am pai

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270

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