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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Glitching
My recording are glitching and skipping also one of my genie mini the hdmi port isn't working since a storm. I had to hook it up to a old tv with a composite cable. I need to get this equipment changed out so I can quit streaming my shows that wont record properly. I have had this equipment over 10
Question
135
3
0
Accepted Solution
Channels are pixelating on HR-54 and error 771 on HR-24
I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again. At one point, I called DirecTV, and they did something on their end, which seemed to help. Today more than just local channels were pixelating, eve
Question
261
13
0
Gemini Remote Enhancement Request
The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?
Question
80
2
0
My Directv remote stops working except for turning on and off with my Samsung TV
I have tried several remotes and have replaced the mini genie with a new one. I have reset the remotes many times. Everything works for awhile but after turning off the TV and using it again after a few days or weeks the remotes again stop functioning except for turning on and off the mini Ge
Question
600
8
0
Accepted Solution
Double Play Not Recording
When I start double play by hitting the down arrow twice and entering another channel number, I can switch between the two channels with the down arrow, but nothing is recorded. Instead I just get live realtime TV on both channels. Isn't it supposed to pause each channel at the point in time where I
Question
121
1
0
Accepted Solution
Satellite signal lost, and It switched to streaming by itself
I didn't know I had this?? I have Genie in one room, and an older box in the other. Snow killed our signal, and the Genie started streaming the channel. We didn't miss a beat on the show. But the other was dead to anything live??? Confused on what's going on there.
Question
3K
11
0
transfer service to new home requirements
Will I need the main Direct TV box to set up service in my new home. I will not occupy the home for a week, after the install can I take the main box back to the home I'm in for the next week?
Question
88
1
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equipment upgrade
I have a pretty old system it looks like an AT-9 dish and two H24 Receivers. I've had the service tech out here a couple of times and he's recommended I upgrade my system. One receiver is one our porch. The other receiver is in the rec room and I have a HDMI 4k splitter off the box to upstairs bedro
Question
271
16
0