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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Digital out on DirectTV Mini Genie

In looking at a pic of the back of the Mini Genie, it looks like it doesn't have an optical out for my wireless headphones. Please correct me if I'm am overlooking something, but it looks like I have  to connect with RCA cables.  I'm confused...I thought RCA cables were analog, so why doe

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167

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HISENSE COMPATIBILITY

Bought a 55" U8 Hisense TV.OTHER TVs in the house work with the Direct TV receiver we have. Hisense sound cuts out on almost ALL HD channels, but plays fine on ALL non-HD channels.Sound blips in only about 5% of the time on the HD channels.Any suggestions? Might the receiver just be out of date? W

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961

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Connect sound bar to direct tv

Model 6402 sakobs

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95

1

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Can't find internet signal.

I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.

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86

1

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Guide

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?

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123

2

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Accepted Solution

Sick of Pause Screen advertising RuPaul

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

Question

578

23

New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

Question

102

1

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Cancellation Policy

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

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198

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Dish Installation Issue

My mother is a customer of Direct TV/AT&T.  She has had that service for approx 5+ years.  The original installation was mounted thru shingled roof top.  Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. 

Question

107

2

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help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

Question

126

8

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NEED HELP?

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