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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Promotional reward card

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. 

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Official Solution

PPV movie showed up on my recordings

I am not sure how the PPV movie was recorded as I don't recall recording it. Can I remove it so I am not charged?

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1.3K

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termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

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783

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Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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Online chat for DirecTV customer service

I have been trying to access live chat because I am not where I can talk on the phone. I have tried for 2 weeks now.  The contact page has the live chat heading and says our representatives are here to help, but there is no chat now button like there usually is.  I have tried on Firefox,

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3K

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Looking for a spam blocking app that works with Directv

Having a problem finding a blocking app that will work on Directv

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46

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Leaving after 26 years.

I've had Directv since the original Tivo boxes were an option. I just always paid the bill, never really paying attention until one of my kids saw the bill.  My fault for not price checking them,  didn't think I'd need to.  Makes me sick to see what others are charging and getting co

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WATCH TCM is not working on ios or computer

"WATCH TCM" is NO LONGER WORKING on my iphone or my computer. I have this channel in my DirecTV subscription

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194

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my account

I'm trying to update my payment method.    Is there a phone number I can call?

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account

I need to change my payment information.  I can't seem to get to the right page help?

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