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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7713)
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notice of dispute forms

Need a form for a dispute of charges

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51

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how do I get my money back that I was double billed on for over two years.

I was double billed over two years and I want my money back. I am owed 4116 dollars and over the past 4 months I have gotten the run around on this problem

Question

57

2

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Unable to Log Into Max APP

I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!

Question

109

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Suspending Service

I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer

Question

784

5

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Set up account for my sister for auto pay new customer

Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password

Question

84

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Directv Response to My Fraud Claim

After spending hours on the phone with Directv customer service they suggested that I file a fraud claim with the Directv Fraud Department. In order to file that claim I had to provide all of my personal information including copies of my drivers license and get the police involved in order to get

Question

582

22

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A SERVICE I DID NOT REQUEST WAS ADDED TO MY ACCOUNT

I noticed on my account that a service I did not request and did not know what it was was added. Please remove and refund.  It is called MOVIES EXTRA PACK.  PLEASE STOP THESE INCOMPETENT REPS FROM TOYING WITH MY ACCOUNT.  PLEASE RESPOND ASAP

Question

226

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Closed

Direct tv shut off my service while I was in the hospital having surgery. 😭

I can't believe how direct tv is capable of treating anyone let alone their customers like their employees have treated me for 3 days & 3 night's now. I made arrangements with direct tv and spoke to a nice lady who helped me. I told her I would pay on my bill October third when I got paid. So ev

Question

200

2

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billing method changed

Due to my husband's health I must now be responsible for paying bills. I would like to make my directv an automatic withdrawal from the bank. How do I do that? (Edited per community guidelines.)

Question

100

3

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Programming commitment

Why does my programming commitment say it ends 02/22/26 as of my current billing. I have not changed or upgraded anything for years.

Question

128

2

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NEED HELP?

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