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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Update phone call

Has anyone received a phone call about doing an update over the phone? Seems odd to me.

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How do I file a complaint against Direct TV?

AT&T/Direct TV I have been a customer of AT&T for years.  In November 2016, I moved into my house and needed television an internet services. I have opted to remain with At&T, as I have my cell phone services through them.  I ordered services for internet and Direct TV.  When I placed the order, I o

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Old bill on credit report

Almost 2 years ago I had to cancel my service because a tree fell on the house we were renting and had to move. We moved in with family and they had TV service. I called and talked to customer service and they said send the equipment back and directv would write it off because of what happened. I se

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498

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Can't login to DirecTV.com

I have literally spent hours on the phone and was able to actually login to my account ONCE, and not since. I am beyond frustrated!  I get errors saying the password is incorrect (even immediately after resetting it), I'm trying to login using my AT&T login credentials, etc.  I've tri

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109

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Manage account

What does everyone think about the pending merger with Dish Network?

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113

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Customer retention loyalty discount

We have been a long time DirecTV customer and would like to know if there is a discount or promo available to us to continue our service and not go elsewhere?

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180

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tv issues

why does my tv continue to buffer while watching. check my network setting & it always states it is strong.

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158

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can't access Directv website

When I try to access the website on my Imac or Macbook using four different browsers I get this message: An error occurred while processing your request. Reference #219.ad24c317.1729269693.7558c2d3 https://errors.edgesuite.net/219.ad24c317.1729269693.7558c2d3 What does this mean and how do I corre

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On demand not working

After update in August tv apps and on demand stopped   Techs replace my genie and I got back tv apps still no on demand.  It’s been a week I keep getting told that they we start soon.   Internet is good all streaming apps work fine. I’m hitting about 30 mbps.  So what is the pro

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Canceling Directv

I will be canceling my Directv service in a few days, possibly tomorrow. Is it still true that Directv does not prorate to the date of cancelation. Since I have not paid my current bill, (Due on Oct. 26th.) will I have to pay it in full if I cancel 20 days before the next billing cycle starts? As an

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