New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV Account
Learn how to manage your DIRECTV account.
7.8K
All
Question
Account
I have 2 accounts with Directv. They were previously linked together but I currently cannot find subject account. Everytime I log in the only account that appears is (Edited per community guidelines) which I recently put on vacation status. I need to pay my bill on subject account. HELP!
Question
53
3
0
First Look Beta Testing acct not working
Hello. When my old team signed up for the First Look employee testing program, we were advised of 2 things: - once testing finished, the Osprey stb was out to keep and continue using like normal - the account would remain active as long as it was used once in 90 days; employment status wouldn’t af
Question
49
2
0
A 2 year contract add to my account because your equipment failed
I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year. So I took t
Question
274
5
0
Closed
Is there a way to speak with a DIRECTV customer service agent or tech from the U.S.A.?
Ever since AT&T took over DIRECTV, all of their customer service operations (1-800-531-5000) have been moved to some Asian country overseas. I can tell because every time I have called this number, it has been answered by an Asian female with a thick accent. I can't understand what they are saying h
Question
1.9K
7
Done after 25 years. Prices are outrageous and Customer Service is terrible
Been a customer for 25 years. Constantly having to call every year to apply promotions and the prices just keep creeping up. No wonder they are losing subscribers. Trying to make more money on less people? Tell me how that works out. After 25 years, our bill would now be over $200 if we kept the ser
Question
4.7K
59
Unable to access MAX
I pay for directv premium which includes MAX. For the past few weeks I have been unable to access app through any of my devices. I have followed all steps to access via provider as well as reinstalling the app on all devices as suggested by customer service. I would like someone to contact me to get
Question
67
3
0
Customer service reps are incompetent liars
I was a customer for 18 years and cancelled last month. It started with a phone call to see what I could do about the increase in my bill. I spoke to someone who seemed very nice and said they could change my plan which would make my bill cheaper each month. I agreed to a cheaper bill each month. I
Question
62
1
0