Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

B

1 Message

Friday, October 18th, 2024 4:46 PM

can't access Directv website

When I try to access the website on my Imac or Macbook using four different browsers I get this message:

An error occurred while processing your request.

Reference #219.ad24c317.1729269693.7558c2d3

https://errors.edgesuite.net/219.ad24c317.1729269693.7558c2d3

What does this mean and how do I correct it?

Community Support

 • 

254.6K Messages

2 months ago

Hi, @BEOWULF50. Sorry to hear you're having trouble with the DIRECTV website. Have you cleared your cache and cookies? Also, try using a private browser or incognito mode to check if the issue persists. Let us know the outcome. Veilka, DIRECTV Community Specialist


NEED HELP?