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1 Message

Wednesday, August 14th, 2024 7:28 PM

Directv Perks page Something Went Wrong

I have been using Directv Perks for a while now without any issues but now when I log in the page loads perfectly then automatically reloads with this message:

Something Went Wrong

Try refreshing the page.
If the problem persists, call us at
1 (800) 531-5000
between 7:00 AM & 9:00 PM CT

Can you tell me how to fix this? (I don't have time to call and be on hold)

Thank you

Community Support

 • 

254.4K Messages

3 months ago

Hi @BillDel, thanks for reaching out. Please try to use incognito mode or private browsing. If it's still giving you the same error, please use a different browser, clear browser cache and restart your device. Let us know if this helps. 


Shania, DIRECTV Community Specialist


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