U-verse TV

U-verse TV

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Recording issues

My recordings now pause don't play for a few seconds and when the recording restarts I miss parts of the program. Some shows, once I start watching the recording it goes directly to erase. 

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Picture badly pixelated

Two to three times per week, the U-verse picture gets badly pixelated exactly at 6:30 PM EST on all channels and lasts for about 20 to 25 minutes. I have tried to research but can't find a solution. The picture gets frozen in the pixelated squares and it progresses very slowly, but doesn't have any

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Official Solution

How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service.

How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service. AT&T says I have to put all three into suspend. Is that correct?

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Official Solution

The power at& my U-verse box is blinking green and my tv keeps cutting off

My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s

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Returned Equipment charge

I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur

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Distance Limit on wireless receivers from WAP

Wanting to add 2 more wireless receivers for a total of 3. What’s the maximum distance from the WAP that the receiver can be used?

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WAP and 2.4GHz WiFi interferrence

When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.

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Official Solution

Eero and U-verse wap

We have a spot in our house that is a good distance from our existing U-verse Wireless access point (WAP) …Would plugging a second WAP supplied by U-verse into one of my Eeros extend or strengthen the WAP signal….

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Direct TV versus Uverse

Understand that ATT does not want to support Uverse going forward. Is Direct TV any better or should I find a new provider?

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U-Verse Reboot

My U-Verse account has rebooted six times today. Is this unusual or what I should expect going forward?

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