U-verse TV

I have had a Samsung TU69OT for 5 months and have it connected directly to the UVerse cable box using an HDMI cable. There was a power outage for 12 hours today. Once the power came back on, all three of the lights on the cable box turned on and will not go off. I have access to all the apps on

I’ve called customer care several times to resolve an issue and sent two emails to customer care. The first phone call resulted in me being hung up on and no one called me back, the second call they said my complaint was escalated and someone would call me back. The third call the supervisor was ver

Why has my DVR stopped recording shows programmed as series recording new shows? I have to manually record each show. And don't suggest the normal "reset the box" or "unplug it and plug it back in". Already tried that.

My DVR failed a couple of weeks ago with the message "U-verse service not available, try again later." Also indicated I should reboot.  Reboot did not fix it. Called AT&T support.  After an hour of troubleshooting they decided my DVR was defective and sent me a new on. Got the ne

When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?

I have been with ATT for years. During that tile I have spoken to countless representatives, supervisors, and managers. I was a little “tense” this morning when I called. To tell you the truth, I was going to cancel my service. Since November of 2021, I have been paying for services that I had not b

How many receivers are included with the U-Family package? Thank you!

I just want all of you to know how good the ATT Uverse customer service. I currently have U300 with Uverse internet as bundle which is about $95 after promotional discounts. The promotional discount is expiring in 2 days. I called ATT Uverse customer service 30 days before the existing promo exp

Watching live stream TV (DVR is also active, recording) during the day. The picture suddenly jumps and the time shows 1AM. There is no rewind history and the current recording ends (no surprise since it thinks it is now a different time). Subsequent recordings don't start, of course. Restarting the

my guide is zoomed in and would like to fix, also when fast forwarding also zoomed and unable to red