Streaming + Device & App

Anybody else having trouble logging in when they ask you for the one time code and you never get it then you try to email it and it takes so long at times out then you’re locked out for 24 hours because you try too hard. I love to have two-step verification if it works, but this system is definitely

Astros fan here. Is there a way to set a primary recording channel for baseball games? Rather than record the primary channel (Space City) for every game, the auto record will pick up the Spanish broadcast on Space City2. When they are playing the Texas Rangers, instead of picking up Space City, it

I’m having a problem with the DIRECTV app on my Hisense Roku TV. TV: Hisense OLED-Series-40 Roku software: 15.3 DIRECTV app: Version 4.26, Build 306103 The live TV channels play normally in full screen. The problem is specifically the small live-video preview in the Guide. When I highlight a channel

Hi DIRECTV Team and Community, I’m writing to request that DIRECTV develop a fully customizable, user-selected multiview feature that allows subscribers to pick up to 4 live streams simultaneously across any channels in their lineup. While the existing pre-packaged Mix Channels and curated sports vi

On 9/18, I added the “Movies Extra Pack + Peacock Premium” add-on to my DirectTV streaming account for $9.99/month. At the time, I already had a Peacock subscription (directly thru Peacock) under the same email address as my DTV account. My peacock subscription was good through 9/30 (at a promotiona

Not allowed to record?

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

Has anyone noticed a change in the software for the Gemini Air remote? A couple days ago I asked the remote to play Seinfeld and the screen went to showing several other shows, including Seinfeld but would not play the show. Then I asked what time the Cowboys game was starting it did not respond wit

Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc

My condo association changed from AT&T to Directv. I am unable to set up an account since "We could not verify this address. Please give it another shot." Obviously, I know my address. I also reconfirmed how it appears in the USPS database. So, what's the problem?