Streaming + Device & App

Trying to access my Amazon prime on my direct tv account

Hello - I am on DirecTv Streaming and this issue is on both my Gemini device and my FireStick. When the home screen is selected, there is a larger video window that automatically plays. Even if I'm not watching pre-recorded content, it will play whatever content/channel I last watched. I now have t

I am trying to switch from OptimoMás to MiEspañol, but from both my end and from the side of Customer Service Representatives, there appears to be something wrong with the system. It continuously told us that we need to log in even though were and when we tried to log in we receive an error of the w

The update to the Directv Stream app for Samsung TVs is horrible. 1. It’s not user friendly. Simply getting to the guide now has extra steps. 2. Continuous scrolling is gone. Once you scroll to the end of your channels, it stops. I have to scroll all the way back to get to lower channel numbers. It

Tried to watch a recorded hockey game that was currently between the 1st and 2nd period. No matter what I do I can only watch the live game in progress. Can start from the beginning. There was a popup that said "we can take you to where this event's now showing". There is only a button that says "Ta

i have had issues with the new Directv app since it updated. I am constantly getting buffering, freezing, restarting of programs, Favorite channels not showing up. No volume on recordings. Until this last update I haven't had any of these issues with Directv Stream, I have a Samsung Neo Qled TV.

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Our power went out and reset the IP address on our home network. How do I match them up again so I can watch more than two devices? We have reset the home location 4 times already.

How do I tell it NOT to record from multiple channels?? It winds up recording very old shows on channels like Game Show Network!!  I selected new and no reruns.

I don't and have never used this device can I return it? If by doing this will my the $15.99 "advanced Reciever Service" be eliminated?