Streaming + Device & App

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc

Qantas streaming on 85 inch Samsung frame Pro. Constantly having freezing issues with DIRECTV app. Have updated firmware on TV and connected to ethernet. Have reinstalled DIRECTV app. What else can I try?

How do I tell it NOT to record from multiple channels?? It winds up recording very old shows on channels like Game Show Network!! I selected new and no reruns.

How do i record only new episodes and not reruns?

As a former DTV Satellite customer, we were used to being able to set things up to record a series and only get new episodes. We're now on DTV-Stream, and have not been able to figure out how to do that - if we set a series to record, it records every single episode that is broadcast, whether it is

Gemini system with internet: Was giving trouble, and then it became unable to complete booting after a couple of months. Got a replacement, and after a few days of working, suddenly the TV picture is now larger then the screen, on all programs including the Home screen. Not a huge change, but enough

We are getting a lot of pixelations on local channel 3 (WLBT - channel 3 Jackson, MS). Pretty much unwatchable at this time. I have reached out to the station and they report everything is good on their end and suggested I report this to Directv Stream. Please check this out as soon as possible. Tha

Bought a new Hisense TV and started Directv Stream simultaneously. Already lost the TV remote so it's now a pain to change the input setting every time we turn on the TV. Is it possible to program the Gemini remote to control our Hisense TV, especially the input button? TIA Sincerely, Sean Hoffert

I have a gemini air device and a Samsung TV connected to a Denon AVR-X1000 AV receiver. I want the remote to turn on the Gemini Air device and the TV but not the AV receiver. But the remote insists on also turning on the AV receiver. Every attempt I have made to remove control of the AV receiver has