Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!
Streaming + Device & App

Streaming + Device & App

Have DIRECTV without a satellite dish? Get answers to your questions 24X7.
Ask a question

Latest Conversations

(2531)

Closed

Billing fraud by direct tv

We canceled our account a month ago. we paid the bill up until then. We were told we would have access until 8/23. yet our services were terminated upon cancellation. we called to try to access them and were told they would contact us. Never contacted us. now want us to pay last months bill and next

Question

47

2

0

Apple TV app keeps lowering volume

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

Question

50

3

0

Gemini air

Trying to reinstall Gemini Air. I get up to enter my email and get “network issued encountered”. Gemini air has been working for many months and then could not find WiFi. Could this be a Gemini problem. I have 3 other TVs using Gemini without a problem. Maybe it’s the tv. I got passed the WiFi conne

Question

82

4

0

Intermittent audio

Sometimes I have to power cycle everything 3 times.

Question

44

2

0

Accepted Solution

Official Solution

Replacing the DirecTV C71KW-400 box

Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?

Question

57

2

0

Accepted Solution

no audio from stereo receiver

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n

Question

40

3

0

DIRECTV Streaming records wrong channel

I have my recording set to record PBS News Hour at 6 PM on Channel 22, one of the PBS channels available in my area. Sometimes, it records the News Hour at 6 AM on Channel 32, another PBS channel. The problem is that the 6 AM broadcast on 32 is the same show that was broadcast YESTERDAY at 6PM on 22

Question

93

8

0

Accepted Solution

Connecting sound bar and tv with Direc tv streaming

We just signed up for Direct tv streaming. I need to connect soundbar and tv to 1 remote the one they sent (or should we buy a different remote) and our premium channels like paramount plus, Netflix, Hulu, Disney, Angel, peacock etc.. I’ve called for help and didn’t get help I need. I lost my soundb

Question

47

1

0

Accepted Solution

Missing Channel

After 4 years, is a resolution close between KFXK and Directv to get Fox back to Tyler and Longview, Texas residents?

Question

51

2

0

Sync DDTV remote with sound bar

The Brand of Sound Bar isnt listed when trying to sync

Question

218

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?