New Member
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4 Messages
How do I get DirecTV Stream to record the right channel when games are on more than one stream?
Astros fan here. Is there a way to set a primary recording channel for baseball games? Rather than record the primary channel (Space City) for every game, the auto record will pick up the Spanish broadcast on Space City2. When they are playing the Texas Rangers, instead of picking up Space City, it picks up the game on the Texas Rangers Network. In fact, it seems the Astros' primary channel is almost always the last pick for the game.
Is there a way to default or set a channel priority so when the game is on multiple channels, it always picks Space City first if the game is available there?
Community Best Answer
Ludwick577
ACE - New Member
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3.8K Messages
3 months ago
If you guys would just update the software to let customers pick the channel to record on when setting up a series recording---this issue would be fixed.
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DIRECTVhelp
Community Support
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256.4K Messages
3 months ago
The system automatically defaults to the lowest channel number the game is being broadcast on, @angrygerbil. Because the Spanish feed sits on a lower channel number, it will record there. To ensure the game is recorded on the correct feed, you can schedule the games directly from the team page as single events:
-Find the team: Search "Astros" to open the team page.
-Select the feed: Scroll down to Schedule / Upcoming Airings and find the next game specifically listed on 674 and not on 674-1.
-Record once: Highlight that game and press the Record button. This locks the recording specifically to your local RSN and ensures you get the home broadcast every time.
John, DIRECTV Community Team
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angrygerbil
New Member
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4 Messages
3 months ago
Appreciate the workaround, that's what I have been doing. It works when I am in town, but when I am out of town I get the wrong games. I don't think it has to do with the channel numbers, though, unless there is an underlying numbers system I don't see. Both Space City channels (Space City and Space City Alt) show up as 674. The Rangers are 677 and when the Astros play the Rangers it always defaults to 677 as preferred.
For what DTV is charging, they ought to be able to come with a solution.
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DIRECTVhelp
Community Support
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256.4K Messages
3 months ago
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Ptcolo
New Member
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1 Message
15 days ago
I have the same problem. I have a 4k setup yet you system says it looks like I don’t have it set up. It’s infuriating on two accounts, I do have a 4k setup and I can’t watch what I set up. Your record team feature is basically made useless by this glitch. You keep increasing the price and yet fix nothing. Always have YouTube TV out there and others. Just fix it!
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van863
New Member
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15 Messages
23 hours ago
I have something similar in Tampa, FL market. We have two ABC stations and it records on the one with the higher channel number, not the lower. Channel 28 and channel 40, it always records channel 40. Channel 40 is ABC7 (WWSB) which is a Sarasota station. Channel 28 ABC28 (WFTS) is the more widely known ABC station in Tampa market. Please let us select the channel we want to record on.
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