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Library recordings won’t play

Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T

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Entertainment package

I was visiting a friend, who has the signature Entertainment package. He was receiving the diginets like MeTv. When I look at the channel charts, those don’t show for this package. Has something recently changed?

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DVR Show images missing

Some time yesterday the images that display beside recorded shows went missing. They are blank. This is happening on all my devices: 2 Gemini Osprey devices and 1 Roku Ultra device. So I think this is a DTV server issue, not an issue on my devices or the app. Just a few recordings were missing image

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Home Location Not Connected - 3 IP Addresses showing

Hi all, has anyone else run into this? I have a 3 osprey boxes and one Gemini air. Sometimes when they are rebooted, I get the messages about too many streams and I check the location settings in preferences and I see Not Connected and it shows 3 IP addresses, I have verified I have IPV6 turned off

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Gemini (Osprey) Box App Version

I have 3 of these old boxes. They are slow to respond to commands, but they work better with DTV than the DTV app on my Roku devices. In another thread, @Ludwick577 said: "Actually. The current version for both the Air and Osprey box is 34.5.5.20" One of my 3 boxes has this version. The other two bo

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Constantly buffering on computer browser

The last 2 days, I have not been able to stream Dtv on my computer. Wired connection; ATT Fiber (running 938 down; 1095 up; 5 ping). Have tried Firefox, Chrome, and Edge. Same things happens on all 3. (No app, just browser) I log into the page; go to any channel. Buffers slightly, then starts; and a

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2 Streaming devices Installed?

Can I install 2 streaming devices (DirectTV and Roku) on my TV? I am not going to use both at the same time, but I would like both installed so that I can easily switch from one to the other. Thank you.

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Can Not Watch DVR Recordings

“This Program is Blacked Out” error cose 30003-016. This keeps showing up on all of my recordings. How am I able to record a program that is blacked out? That means I shouldnt have the option to record it to begin with if the program is blacked out. I have had DirecTV stream for about 6 weeks now. T

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Cannot log into new Direct TV Stream Account

I am an ATT customer that has two cell phones, internet, home phone and Uverse for the TV services in a bundle. I signed up a couple of days ago to migrate the TV account to direct TV stream and there is supposed to be a two week trial to check out the direct TV stream. However I cannot access the d

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Unable to watch recorded Regional Sports Team until the game is over

Before Fan Duel sports went belly up and numerous MLB teams dumped them and opted for MLB to handle the broadcast I was always able to play a recording of my local team even if it the game had not concluded. However, with the assumption of MLB anytime I try to jump in and watch a home game from the

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