New Member
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1 Message
Playback fast forward
Fast forward play back looses the connection and stalls, requires getting out of the program and starting again. Message indicated high volume might cause the problem but other streaming services don't have the problem.
DIRECTVhelp
Community Support
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256.4K Messages
7 hours ago
We appreciate you reaching out, @mike44bx. Let's get that fast-forward button working properly again. Try these tips to improve your streaming experience:
Check your internet connection for stability, and restart your modem/device.
Check for updates to the app in your App Store. If an update is available, install it and restart the device.
Check for software updates on your mobile or streaming device.
Uninstall and reinstall the DIRECTV App.
For more helpful troubleshooting recommendations, please visit https://spr.ly/61213BH8pEP
Christian, DIRECTV Community Team
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