Streaming + Device & App

Hi - I received a phone call this afternoon from 480-602-9049. I answered because I thought it was someone else and they said they were from Directv and were trying to get me back as a customer since I've been such a loyal customer in the past. They asked me what services I'm using now and tried to

Direct Stream needs to correct the recording features. Let us start a recording a few minutes before a show/event starts as well as adding an extension time to the recording (that is how other providers do it).  For example when recording a sporting event that runs 7pm to 10pm but the game tak

I'm new to the DirecTV family, having spent the last 20 years using TiVo via a cable provider. The over-the-phone sales rep from DirecTV sold me that the user experience on a Gemini unit would mirror what I loved most about TiVo. It most certainly does not, but I'm willing to be patient if there is

Viewing screen with Direct TV app on Motorola g7 shows pixelating green. All other video apps on phone work great.  What is the solution.

My mother in law has dementia and needs a very simple, large button remote to control her Gemini system in her assisted living apartment. The facility just dropped all the provided TV and forced us to get our own. She has ATT internet so we added DirecTV gemini. She cannot use the provided remote.

If the package included the Diginets and locals, it would be perfect.  

I recently changed internet providers and am using a new router, but continue to use the same EERO boxes I used with my previous provider. I switched from Mediacom cable internet to Optic Communications fiber optic internet.  Ever since the switch, my Directv Stream service is not working. &nb

I cannot turn off my tv using my direct stream remote

Anytime I’m watching FETV, there’s consistently picture quality issues about every two minutes. It will go from perfect to a scrambled type appearance throughout programming. It happens at night and during the day. It’s only this channel that has this issue. I don’t think that this is something that

We are currently a Xfinity TV account using voice remote and want switch to Direct TV streaming. How difficult is it w/o interrupting watching TV