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5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

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Dish Installation Issue

My mother is a customer of Direct TV/AT&T.  She has had that service for approx 5+ years.  The original installation was mounted thru shingled roof top.  Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. 

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111

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Episode listing in my library under series not showing up

Hi, quick question when I go into menu, my library and recently recorded for a series, it used to list out each episode and I could choose which episode to watch now when I click on my library, recently recorded and series and hit select the screen says this is where your recordings will show up and

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884

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help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

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129

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HDNet ads

I watched a movie the other night on HDNet packed full of ads. What's up with this?

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1.2K

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DIRECT TV APP on new Samsung TVs

We have direct tv satellite service, AND HACE HAD A 4 yr old SamsungTV with the direct tv app installed. With the tv remote you could click on the app and it would bring up a choice to click on, either “guide” or “recordings” so you could go where ever you wanted in Direct tv land all with the TV r

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458

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Direct tv issue

Is direct tv down? Says there's an issue content is unavailable.

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225

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Accepted Solution

Official Solution

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TV Stuck on one channel

When I turn on my TV, it is stuck on one channel. Remote wont pull up guide or perform any other function. I have changed batteries out. I have changed TV's and boxes from other rooms that are working and still the same problem. How do I fix.

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15.1K

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Select package line up

I've had the Select package for a number of years. Now I don't see  it as a choice.  Where is it?  I want to see what channels are part of the Select package I'm paying for.  Thanks. Larry

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2.5K

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Sound but no picture on genie

No picture but has sound on genie

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99

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NOT FINDING WHAT YOU'RE LOOKING FOR?