Satellite

We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi

I’ve been using DirecTV satellite for decades, as it produced a great product at competitive pricing compared to the alternatives. That aspect of DirecTV is now gone. While I don’t expect to get the exact same deals as brand new subscribers, DirecTv has always offered “promotions” to keep the price

I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated

I’m really frustrated with tech support. I think the problem is simple but getting a solution from them seems almost impossible. Here’s the situation This area had a major hail storm that damaged roofs and siding. Our house was one of them. The roof was just replaced and that meant the dish had to b

Have an intermittent problem while using the Directv App with an iPad Pro 12.9" 6th Generation running iPadOS 18.1.1 while streaming MSNBC for instance the screen will go black at times while the audio continues and then at times the screen will go black and the audio will stop. Any thoughts would b

Hello, My Directv started giving message about lost signal 771, watch in low resolution error. It was working fine without any issues. Then I noticed it started muting channel randomly. I adjusted satellite and numbers are in 90s but they are not stable. They keep going in and out. Is it possible th

Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th

How do I sign into HBOGO?

Oh, DirecTV, where do I even start? It’s like they took the concept of "basic services" and threw it out the window, then made sure to charge you an arm and a leg for it. You’re literally paying them to watch stuff you could get for free—IF you didn’t need the privilege of fighting with their remote

Shortly after updating my DirectTV remote the LG Sound Bar stopped working. Only way to get audio was to turn off the LG soundbar and use the LG TV audio. Any time I touch the volume control on the DirectTV remote the LG soundbar activates and goes mute. The only way to get audio is to turn off the