Tutor
•
8 Messages
Direct TV Satellite user trying to stream
I am trying to stream to my samsung TV. I have the Direct TV streaming app installed. When I log into it using my satellite user ID and password, I get an error code 201 - saying my user ID or password are incorrect. I have confirmed they are correct by signing into my Direct TV account on my laptop. Any ideas why I cannot log into the streaming ap on the TV??
MarkSheeler
Tutor
•
8 Messages
1 year ago
I am trying to stream to my samsung TV. I have the Direct TV streaming app installed. When I log into it using my satellite user ID and password, I get an error code 201 - saying my user ID or password are incorrect. I have confirmed they are correct by signing into my Direct TV account on my laptop. Any ideas why I cannot log into the streaming ap on the TV??
0
0
shannon02
ACE - Expert
•
21.2K Messages
1 year ago
There is no DTV streaming app. There is the DTV app that combined the 2 separate apps.
0
0
Juniper
ACE - Expert
•
23.1K Messages
1 year ago
Make sure you are using the new app that combines DirecTV (satellite) and DIRECTV STREAM (streaming-only) into one app as the old separate ones are no longer supported.
Also check to see if your Samsung TV is on the compatible list first. Though be aware the Samsung TV app is known for being sub-standard to dedicated streaming devices. Plus not all channels and programs are available for streaming from the satellite account.
https://www.directv.com/support/article/000066174
0
0
MarkSheeler
Tutor
•
8 Messages
1 year ago
Thanks for the reply. I have the correct DirectTV streaming app and the Samsung smart TV is about a year old. My issue is that I cannot sign in to the streaming ap using my online userID and password. I can stream on my iphone with the direct tv streaming ap using my userID and password, but not on the Samsung TV. My TV is on the valid list.
0
0
DIRECTVhelp
Community Support
•
255.3K Messages
1 year ago
We apologize for the inconvenience. DIRECTV app is not compatible with Samsung TV. To learn more about compatible devices, visit How to watch the DIRECTV App | DIRECTV Customer Service & Support Jill, DIRECTV Community Specialist
0
0
Jimmycope
New Member
•
4 Messages
2 days ago
I don’t know if anyone has answered this for you. DIRECTV and DIRECTV stream are two separate things.. I have the same issue. Samsung tvs do not support the DIRECTV (satellite) app. I used to be able to stream when I was using my fire stick or Roku but not with my Samsung smart tv. What you can do is download the app to your phone and cast it or airplay it from your phone to the tv. Basically you have 3 options… 1) switch to DIRECTV stream, or 2) use either Roku, firestick or Apple TV, to stream it or 3) cast it or airplay it from your phones DIRECTV app. Hope this helps!
0
0
shannon02
ACE - Expert
•
21.2K Messages
2 days ago
There is only one app the new owners combined them.
0
0
Juniper
ACE - Expert
•
23.1K Messages
2 days ago
@Jimmycope
DirecTV and DIRECTV STREAM are different services. However both services use the same app. A couple years or so ago they were using different apps, but finally they discontinued that and made a new app for the two together.
So whether you have DirecTV or DIRECTV STREAM, you are using the same app.
0
0