Community Support
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255.3K Messages
Forgot to pay your DIRECTV bill?
No worries! Schedule a "Promise to Pay" and keep your service uninterrupted. Just sign in, select "Can't pay now? Pay later," and set your payment date. Late fees may apply. Stay connected!
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Juniper
ACE - Expert
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23.2K Messages
8 days ago
Unless it has changed, "Promise to Pay" does NOT keep service uninterrupted. That only stops past-due notices, as you are acknowledging the situation, but service will still turn off as scheduled.
It is PAYMENT ARRANGEMENT that pushes back a scheduled service interruption.
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