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Whole Home DVR Service

I cancelled my Advanced Receiver DVR service today ($10/mon recording charge) but was told by a supervisor I must continue paying $3/mon for Whole Home DVR service to watch recordings on multiple receivers (although I have their Genie wireless). Does this make any sense to anyone…it doesn’t to me!

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Paramount + Showtime

When does Direct TV become "partner" of Paramount Plus? When and how do we access the streaming service through Direct TV.  As of today, Direct TV is now shown as a "partner".

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1.3K

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movie channels not showing new releases

A lot of new releases of movies and tv series are going to streaming services. I have all the movie channels in addition to a basic package.  My monthly bill is about $270.  Why can't Direct TV get the new releases.  For the price I pay, I am tired of the reruns. I called when I saw

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296

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Multiple TV’ s streaming on Roku get into video loop

Came to Direct TV stream leaving Dish Network after 27 years. Been great until last few days. Quite often while watching the video will get into a short loop while the audio continues.  The only way to get out of loop is to fast forward only to have it reoccur at random times.  No particu

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157

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Rewards card

I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?

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165

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Standard Definition Didh

I have a standard definition dish for my RV that I occasionally use with a standard definition receiver and tv. I last used it in November and it worked fine. When I just tried to use it it says "System update needed - it has been 345 days out of date" Can I not use the standard definition di

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212

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Optical cable hookup with Bose Ext Speaker

I am trying to get my Bose sound bar to work and have been in trouble. Where does the optical cable go, TV to speaker or TV to DirecTV control box, or control box to speaker?

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234

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Direct TV wesbite says receiver not connected to internet

wesbite says not connected to the internet, but it is. I've refreshed, resetted and nothing works. I need help please. Also, the new mobile app won't let me watch my DVR from the next room even though we are on the same internet connection. The mobile app says that there is no connected DVR. Somethi

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287

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Missing Purchased Movie(s)

I purchased a movie some time ago and have watched it several times. I was going to watch it today but the movie magically disappeared from my Purchase List. Any ideas how this happens?? James

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133

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Directv Account Site not accessible

I've tried logging into my account but I keep getting a black error page with the words 'Pretty Print, Bad Request'.

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137

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NOT FINDING WHAT YOU'RE LOOKING FOR?