New Member
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3 Messages
Rewards card
I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?
New Member
•
3 Messages
I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?
DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi @Kbeverly, we're sorry that you didn't receive the $300 rewards card that was promised to you. We understand how inconvenient this is. Did you receive a notification instruction on how to claim the reward card? It will be sent via email or a letter within six weeks of service activation. You can visit DIRECTV Reward Center - Home Page (directv-rewardcenter.com) to learn more. I'll send you a DM for further assistance.
Carryl, DIRECTV Community Specialist
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