DIRECTV

Being told that the 686 Channel is not available to watch Dback games due to ongoing negotiations between the Dbacks and DirectV. Being told that no one can watch DBacks on 686.  My zip code is 85086 in Maricopa County.  My in-laws zip is 85375 in Maricopa County and they are getting the

Sometimes the remote will arrow down the lists but most of the time it doesn’t work. I tried taking the back off to replace batteries. Problem with that! I cannot get it off. Anyone have a hint for that?

Every day for the past week or so my Gemini device will not connect when starting up in the morning. I've gotten code 620 and 622, it says it's having trouble connecting to the main receiver.  After a reboot of the main receiver, it connects.  Is there a fix for this?  It also drops

have basis cable thru my apt building but want to watch sports

This problem started happening about two or three weeks ago. At first I noticed all of the episodes of a program that I had saved had disappeared. I thought maybe I was careless in how I deleted the newly recorded episodes of that program that I didn't want to save. But then I noticed it happened ag

Someone needs to fix the software so this doesn’t happen.

Worst Customer Service I have received anywhere in a long time! Have been a customer here for almost 10 years and was treated like crap. Talked to a Very nice woman the first time I called who did a fabulous job, was courteous and helpful. Tried to call back and was transferred thru 5 different depa

HR54-500 For the last 2 years I've had a black screen pop up while watching golf on CBS and the NFL on Fox via DirecTV. About 5 seconds after the black screen disappears and normal viewing is returned, I will get a 1 second audio dropout. The link below will show you what I've encountered. This p

I have 2 identical venues with 12 direct TV receivers.  Each has many Vizio and other brand tvs.  Both venues I have the same identical HDMI over cat 6 product for transmission. Venue one works perfectly. Venue 2  I get intermittent 1 second black screens from time to time and

I'm getting the error code 611 on one of my televisions. I've checked the connections to the tv and the mini; they are both secure.  I have connectivity on the main Genie, and the other two minis.