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New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

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firestick with Directv app

I have installed the DirecTV app on multiple TV's at my home with new Firesticks. After I login to my DirecTV account through the app with the firestick, I get a screen showing "live & upcoming sports" with scores that are current & updating on the screen but at this point I can't get to the

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141

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can't access DIRECT TV on desktop computer.

I get this error message: We couldn't play this content at this time.   Service working fine on home tv and via iPhone app. Service has worked on Desktop in the past and currently works on laptop.   Desktop is Mac with all software up to date MacOS Sequoia 15.2.  So it seems to be my

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rewards card

Why have I received a rewards card? It just showed up and unsure if I should use it.

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103

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Genie remote

Cannot pair old or new genie remote, tried all the combination settings, 961,981, channel up etc, when trying to use enter button it starts blinking green for about 50 times before it goes off, was just replacing old one with new but now old won’t pair either, this is in a client room

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Cancellation Policy

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

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5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

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Dish Installation Issue

My mother is a customer of Direct TV/AT&T.  She has had that service for approx 5+ years.  The original installation was mounted thru shingled roof top.  Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. 

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101

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Episode listing in my library under series not showing up

Hi, quick question when I go into menu, my library and recently recorded for a series, it used to list out each episode and I could choose which episode to watch now when I click on my library, recently recorded and series and hit select the screen says this is where your recordings will show up and

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825

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help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

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NOT FINDING WHAT YOU'RE LOOKING FOR?