2 Messages
Care code 201
I cannot connect to directv stream through my samsung tv app that was downloaded. I get error care code 201 incrrect user id or passwordThe username and password are correct as I have set it up on my 2 other tvs via firestick.
bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
Care codes are DirecTV satellite error codes. Are you a previous satellite user? Using the same credentials? If so, you need to use different credentials.
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Dsim
2 Messages
1 year ago
I have satellite too. I use the stream to get fox and i have no issues on other tvs doing this that also have satellite using firestick. I have used my sat creds on those two tvs using firestick. I am usi g a samsung tv for the one having the error code
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bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
Are you a subscriber for both DirecTV Satellite and DirecTV Stream services? The 2 are not the same. Each is a paid subscription service. If you are, then you need to use different credentials for each service. This is a well known bug with the services. Also, if you are using the native app for the Samsung Smart TV, You need to be aware that it is very buggy. Most have opted to go with an external streaming device.
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