Watching & Streaming

I called on Thursday and they said there is an issue they were working on and to give it a few days and try again. When will this be resolved and has anyone had luck activating using the emails that were sent?

List button on remote now opens my Library. Instead of a compact efficient list of recordings now there are very large icons that fill up the screen so that only a few can be viewed at a time.

There have been several comments about a new listing for DVR recordings which include the option to list alphabetically. Is this new feature for Gemini air only, or will it roll out to Gemini box and or streaming boxes as well ?

So I'm watching a football game I've DVR'ed, get half way through and switch channels. When I go back to the game, it goes back to the start. What's going on?

Channel 51 has been removed because of a dispute between direct tv and the station provider of channel 51 so the customer is the one that’s paying the price because we can’t see the programs we watch on this channel so I will like many others will not continue to pay this high price for a service th

I was very disappointed to see the simple, clear "list" view is now a bunch of pictures of shows and is downgrade from simple to complex. Why do you need to fix things that aren't broken. We selected Directv stream because it was so much easier to use than the menu driven competition even though it

To talk to a real person at DIRECTV, call their customer service at 1-844-533-2694 OR 1-800-531-5000. When prompted, say "Representative" or press 0 to skip the automated options. You can also use their online 1-844-533-2694 chat on the website or Twitter (@DIRECTVhelp) for assistance. Be patient, a

On the Gemini Air, I can watch a show on my local network channel like NBC, ABC, CBS, and Fox, but the DVR does not record my local network channels. Instead, it records local channels from other cities. This only happens with Gemini Air. When I use Roku to access directv stream app, it records my l

Why can’t DIRECTV add a dark mode to its apps on iPhone and iPad. The small font size is difficult to read, especially on the iPad ? If that’s not possible can you bold print the font ?

With HDR switch on in settings on Gemini Air Streaming device, all channels are forced HDR. SD channels are dark and colors over saturated. There are only two DIRECTTV channels that are HDR capable which are the two 4K channels. Yes you can turn HDR on and off but, inconvenient to do so because you