Watching & Streaming

At least 20-25 times per day my direct tv feed blacks out, then eventually comes back on. I have restarted everything multiple times with only temporary success

Device Details: Apple TV 4K configured manually to 1080p SDR output. Issue Description: When searching for live sporting events that are simulcast in both standard HD and 4K, the DIRECTV Stream search index collapses both broadcasts into a single 4K search tile. It completely omits the standard HD c

Can anyone confirm that 72 hour look back works and maybe tell me what steps you are using and which network. I have 2 new Gemini airs both with the same issue. I follow all the directions, selecting a network off the guide, getting to the single network vertical guide but can never get above the cu

Just recently, several of my channels (local and non local) volume have been very low. I have had this same equipment, TV and Direct TV setup for 2 years (including internet). I have tried all the suggestions that have been this forum, but it doesn't work. Why would this happen all of a sudden? It s

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.

Astros fan here. Is there a way to set a primary recording channel for baseball games? Rather than record the primary channel (Space City) for every game, the auto record will pick up the Spanish broadcast on Space City2. When they are playing the Texas Rangers, instead of picking up Space City, it

I’m having a problem with the DIRECTV app on my Hisense Roku TV. TV: Hisense OLED-Series-40 Roku software: 15.3 DIRECTV app: Version 4.26, Build 306103 The live TV channels play normally in full screen. The problem is specifically the small live-video preview in the Guide. When I highlight a channel

Hi DIRECTV Team and Community, I’m writing to request that DIRECTV develop a fully customizable, user-selected multiview feature that allows subscribers to pick up to 4 live streams simultaneously across any channels in their lineup. While the existing pre-packaged Mix Channels and curated sports vi

Not allowed to record?

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a