Watching & Streaming

Just started using 2 Gemini Air devices a month ago. One seems to work fine the other one not so good. The situation is this, I have a 1G fiber service. The Gemini Air is attached to a new Samsung, after watching a ball game for about a hour my iPad which i use for work related things starts to slow

Happened twice so far. If I watch a video in the Video Library, for example, 10 minutes into a 30 minute show then go to another. When I pull up the new video it starts at the same video position I bailed out on the first video. I then have to go to the beginning. I have an Apple TV so the only way

There seems to be a new bug introduced in the last two weeks. When we first turn on an Apple TV box, before selecting a DirecTV channel, we hear audio from a previously selected TV channel. Then when we choose a TV channel, we hear two audio streams at once. The fastest cure is to go back to the hom

Anyone else gone through nearly an hour of troubleshooting with chat and still seeing the TV loop over and over the same 15 second segment?

Trying to record a local channel today and get this message for all future events (clearly they have not happened yet). Can you please help?

Why is using Gemini Air considered using the internet but using Roku for Directv is considered using streaming?

SBS Plus is not working

Sometimes I have to power cycle everything 3 times.

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n

I have my recording set to record PBS News Hour at 6 PM on Channel 22, one of the PBS channels available in my area. Sometimes, it records the News Hour at 6 AM on Channel 32, another PBS channel. The problem is that the 6 AM broadcast on 32 is the same show that was broadcast YESTERDAY at 6PM on 22