1 Message
Recordings gone
Turned on tv this morning and all of our recordings are gone. We had house guests and I’m wondering if there’s a way they deleted everything by accident or do they have to be deleted one at a time.
Also, is there a way to recover them?
Constructive
Employee
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34K Messages
3 years ago
There’s no way to recover them.
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
I'd ask them if they deleted..
If you have a U-Verse receiver in any guest bedroom(s), you may want to consider replacing them with a streaming device. There's no way to block recorded shows from showing on receivers...but obviously, such wouldn't be a concern with streaming apps.
Or, more simply, the DVR died.
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@Jgc
I would try rebooting the entire home network and see if that restores the missing information. The details of the recordings are stored on att servers and need to be downloaded to the DVR. U-verse TV does not have a wholesale delete all function.
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