U-verse TV Equipment

Our DVR won't connect given the message above and option to Restart. When I restart the DVR it returns to the same screen with same message. Diagnostics says problem is internal. Tech came out and tested system a couple of months ago due to same issue and charges us $150 for new wire and splitter. W

Big red “X” center of screen. red and blue light constant cannot turn box off no picture Forced to use ROKU

Have tried all 3 recovery methods to no avail.

TV DISPLAYS LARGE RED X--PRESSING REMOTE KEYS OR REBOOTING DOES NOT CHANGE ; ATT DIAGNOSTICS INDICATES "GATEWAY OUT OF SYNC OR OFFLINE" A CALL TO CUSTOMER SUPPORT RESULTED IN A SCHEDULED CALL BACK TOMORROW. ANY SUGGESTIONS?

UVERSE receiver powered off and won’t power back on.

So I have had Uverse for about 14 years now. I used to have the DVR capacity get down to around 4 or 5% and programs recorded would randomly drop as other scheduled programs got recorded. That is NOT what is going on here. With the original DVR Motorola box I had, back in December or January I think

I have tried all the reset instructions including the disaster recovery. In looking at all the comments I may need a new receiver. I cannot see how to request on the AT&T website under support. Are AT&T employees monitoring this so they can send me a private message regarding this?

I’ve had Dr the 7500 for about 4 years now and it’s starting to get sketchy but still works with all my recordings. AT&T sent me a VIP2262. I haven’t installed it yet. Which is the better DVR? Thanks

I would like to transfer the films recorded to the new ATT uVerse DVR. How do I do that?

My receiver has a solid green light and a solid blue light after reboot or unplugging and restarting I have no picture only a brief blue screen then black and no video