Tutor
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2 Messages
A20 remote tv/video button not working with Samsung TV
I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly. The issue is switching from hdmi1 to hdmi2. The tv/video button on my A20 remote does not work for switching, although all other buttons on the remote do work. Also, I have an A30 remote with my Sony tv and the tv/video works perfectly. Is this fixable? Or is is just a wonky Samsung issue? Would an A30 remote make a difference? Thank you.
baseballisback
ACE - Professor
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8.1K Messages
2 years ago
You can always call in and see what happens.
800-288-2020 and ask for technical support.
Tell them a bunch of remote buttons don't work and you replaced the batteries. They'll probably have you go through various steps, but if you bamboozle them enough, you should be able to get a new remote at no fee.
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bkbaer
Tutor
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2 Messages
2 years ago
Thank you. They are sending a replacement remote (for free), so hopefully that one will work.
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