U-verse TV Equipment

We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe

How to program remote after a battery change

Hello! Since the wireless access point that comes with at&t's internet and u-verse, I decided to install a second router (Archer A9) for better WiFi throughout the house.   So far so good. I disabled the WiFi on the at&t gateway and put the Archer into bridge mode and WiFi works perfectly.   BUT: no

The S10-S3 Remote that goes with the wired set-top box (STB) seems to be malfunctioning, even with fresh batteries.  The remote itself works when you press the keys, but the wired receiver does not receive the command via the infrared remote.  I bought a replacement remote on Amazon, but

I just canceled my u-verse. Where and how do I ship my cable box back to ATT?

Hi: I am going to be renting a house for 3 months, they have AT&T Fiber, and I want to use my TiVo box.   Any suggestions on how to connect?   At home I have Comcast and they supply cable cards for the TiVo, does AT&T do the same?

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit

We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a

My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?

I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line".  The new model gateway does not have a coaxial connection.  I have three tel