U-verse TV Equipment

Trying to help my parents w/ their AT&T Uverse. After a brief power outage, they only have a large red "x" in the center of the tv screen -- nothing gets it to go away. Have unplugged/waited/re-plugged the cable box, plugged everything back in and out, but no luck. Uverse web site says to use th

I just ordered a bundle for tv and internet online I think it is the U200 360 channels. I am a new customer and someone is coming tomorrow to install it. What is the installation fee?

I can't sync the S10 S4 remote to a Hisense 55 E85 GUA television

VIP 2500 receiver. All lights are lit.  No Signal message on TV screen.  Have attempted non-disaster recovery procedure several times.  Tried disaster recovery procedure.  If the box is powered on, all lights stay lit.  The power button does nothing.  To cut power, mus

Samsung remote and Direct remote lose ability to control sound. I have been thru trouble shooting with Samsung and Direct support. Both said to get new remotes. I have a new Direct remote and a new Samsung universal remote. Both paired successfully. Worked well for about two days. If I unplug TV whi

Good afternoon, I work for a municipality in North Alabama, and we are having trouble locating the current PEG channel standards/specifications. Our current media encoder is needing to be replaced, and we are looking to replace it with a new media encoder that is still compatible with our current C

I just connected a new DVR (VIP2262) and it said there was an update available so I started the update and it's been stuck on it for an hour now. I don't feel like it should be taking this long and there is no progress bar to know how far along it is. Can this be canceled or reset? Can I still use t

I currently have U-VERSE. When I replace my currently connected tv with a new tv and connect it to my current U-verse equipment, will I lose my currently saved and scheduled DVR recordings?

Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?

I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway.  After the 2262 booted up it displayed this message: "This set top box does not match the account setting