U-verse TV Equipment

I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line".  The new model gateway does not have a coaxial connection.  I have three tel

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

I received an answer from Bella098 to make a correction of my statement. This is really getting complicated. Bella is a little confused because she/he doesn't realize that the May 1 issue was resolved.  I hope I now have the correct replacement for the 2050 and don't yet know if it is. This ev

Had a most weird experience. Was billed $55 for a boxing match pay per view. We did not purchase it. Do not even follow boxing. When I called to complain and talked to several reps from the initial billing service to tech support to the rep for the condo building we are in, was told that the pay per

My U-verse DVR-receiver just died. It does not respond to any command. The only sign of life is a light glow of the link and record lights on the front of the unit. I left it un-powered for 9 hours and when power was restored the unit appeared to be working except that no function had video. When I

Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.

can't find passcode that AT&T changed so that I can create new one for my account.

A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to

Over an hour on phone with customer service with no resolution. Getting very frustrated

Just gone, not in the "APPS" setting. Have restarted everything multiple times including and overnight unplug, all to no avail. This has happened twice before but I was able to coax it back home, not now. I can access ATT channelsby using the ATT remote but this is cumbersome[ I'd rather use the Sa