
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.1K
All
Question
Using a TiVo box
Hi: I am going to be renting a house for 3 months, they have AT&T Fiber, and I want to use my TiVo box. Any suggestions on how to connect? At home I have Comcast and they supply cable cards for the TiVo, does AT&T do the same?
Question
705
6
0
Accepted Solution
Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together.....
Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way with my re
Question
252
3
0
Incoming phone calls freeze U-verse receiver
We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a
Question
190
2
0
Closed
U-Verse Gateway
My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?
Question
223
1
0
Accepted Solution
New home gateway model BGW210 vs old gateway model NVG599
I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line". The new model gateway does not have a coaxial connection. I have three televisions thro
Question
575
5
0
Accepted Solution
DVR will NOT record a show. EVER! It refuses to record it
So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)
Question
685
5
0
Closed
VIP2262 V2 Activation
I received an answer from Bella098 to make a correction of my statement. This is really getting complicated. Bella is a little confused because she/he doesn't realize that the May 1 issue was resolved. I hope I now have the correct replacement for the 2050 and don't yet know if it is. This event is
Question
220
1
0
Accepted Solution
MY DVR just died
My U-verse DVR-receiver just died. It does not respond to any command. The only sign of life is a light glow of the link and record lights on the front of the unit. I left it un-powered for 9 hours and when power was restored the unit appeared to be working except that no function had video. When I
Question
226
1
0
My DVR is erratic in response
Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.
Question
194
1
0
passcode
can't find passcode that AT&T changed so that I can create new one for my account.
Question
231
1
0