U-verse TV Equipment

Called support Tuesday morning 05/20/2023 and worked with a lady who ordered a new box for me. Received and installed a replacement set top box Wednesday 05/21/2023. New mod no: VIP2262v1 S/N: M91628EB2500 MAC address: FC:51:A4:B4:32:9D After turning on new box got the following on my tv screen. Acc

Has anyone experienced problems with getting the uverse app to work on iOS devices? After I download the app it only shows the skeleton of the app. None of the functions work.

I've see some older posts about DVRs with Red X after doing the non-disruptive recovery. Mine has an red X with number 13 below it. Is this a DVR issue or Network Issue? I have wireless controllers that work fine. The DVR is the only thing not working so I assume it's a DVR issue. However, support w

I have a new Roku tv. Set up everything according to directions. Roku remote works fine, got the ATT Uverse to work, however the power on and power off, along with volume/mute controls will not work on my S30 remote. Why? Everything else does. Ran through remote set up procedure 20 times....nothing

I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.

When playing a recording on AT&T Uverse the recording continually stops and wants viewer to return to beginning. But it will always stop and same thing throughout watching recorded program. There is a way to back up the program and fast forward thru this stop. Miss part of the recording/movie. This

I have a new DVR and older receivers on my other 2 TV's. The DVR powers on with the ATT remote, but it doesn't power off when I turn the TV off. I have to turn it off manually. My 2 older receivers (as well as the old DVR) power off with the remote. It's annoying. Is there something that I'm suppose

I have a DIRECTV with the white remote. I just added a Sony receiver model str- dh790. When I turn on the U-verse, it automatically sends the prompt at the right hand bottom corner of the screen asking to "change audio device" because it sensed a new device I think. I go through the prompts and find

I work for an ISP and we use Cisco Wireless ISB7050 IPTV STBs and are having issues with quite a few connecting to our 5G backhaul IPTV SSID. I've troubleshot this issue with our partner who supplies our wireless routers, and when doing a packet capture, we found that there isn't a full handshake. W

I hit a cable line the was maybe and inch below the surface. Need to get in connect with somebody ASAp. 811 has been notified and they said this is the next step.