U-Verse is still running, but is not accepting new customers. Existing ones have received encouragement to move to other services but there is no hard phase out or shut down as of yet.
They are not proactively doing so, but if you call they often will mention other options under the AT&T umbrella. But that could change at any time. Sounds like you were one of the last new customers they accepted.
I have had mine since 2007 also. Now im worried about my sbcglobal email address. I wonder if i can keep that when they make me move... I guess i better start watching my DVR more too. This makes me so sad :(
As mentioned, they are simply not accepting new customers but there is no announcement, timeframe, etc. of shutting off existing ones. So probably still have a while before that.
Catching up on your DVR is still a good idea. Those recordings aren't permanent (any licensing changes to the shows, technical issues, etc.). Just find a good pace since there is no rush.
I'm begining to think AT&T trying to force U-verse subscribers to cancel. Every morning my programs are kicked off 22 and 3 timesand I have to reboot and scan back to the point where my program was interrupted. Also AT&T has raised my U-verse $32.00 monthly. If I could talk to someone at AT&T without an accent, I would like to complain.
Accepted Solution
Juniper
ACE - Expert
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23.3K Messages
2 years ago
U-Verse is still running, but is not accepting new customers. Existing ones have received encouragement to move to other services but there is no hard phase out or shut down as of yet.
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JefferMC
ACE - Expert
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37.1K Messages
2 years ago
Why do you ask?
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rbeat1949
New Member
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3 Messages
2 years ago
I heard that ATT wants to get rid of handling UVERSE equipment. plus it's getting too costly to pay for that service monthly.
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rbeat1949
New Member
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3 Messages
2 years ago
Funny I have been a Uverse customer for 4 years, they haven't contacted me about changing.
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Juniper
ACE - Expert
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23.3K Messages
2 years ago
They are not proactively doing so, but if you call they often will mention other options under the AT&T umbrella. But that could change at any time. Sounds like you were one of the last new customers they accepted.
(edited)
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skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
I’ve had UVERSETV for 16 years (2007) but they’ll have to rip my DVR out of my cold, dead hands. 😜
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Kong57
Guru
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129 Messages
2 years ago
I have had mine since 2007 also. Now im worried about my sbcglobal email address. I wonder if i can keep that when they make me move... I guess i better start watching my DVR more too. This makes me so sad :(
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Juniper
ACE - Expert
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23.3K Messages
2 years ago
@Kong57
As mentioned, they are simply not accepting new customers but there is no announcement, timeframe, etc. of shutting off existing ones. So probably still have a while before that.
Catching up on your DVR is still a good idea. Those recordings aren't permanent (any licensing changes to the shows, technical issues, etc.). Just find a good pace since there is no rush.
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dbenson965
New Member
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1 Message
1 day ago
I'm begining to think AT&T trying to force U-verse subscribers to cancel. Every morning my programs are kicked off 22 and 3 timesand I have to reboot and scan back to the point where my program was interrupted. Also AT&T has raised my U-verse $32.00 monthly. If I could talk to someone at AT&T without an accent, I would like to complain.
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JefferMC
ACE - Expert
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37.1K Messages
1 day ago
You will not reach anyone with AT&T here. DIRECTV owns U-verse TV now, but AT&T Bills and provides Customer Support.
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