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4 Messages

Tuesday, March 4th, 2025 2:11 PM

pairing uverse remote to arris tv recieve

got two new uverse remotes but they will not work the arris tv reciever.works the tv ok.do not no how to pair remote to reciever.

ACE - Professor

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8.2K Messages

3 months ago

If you press the "help" button at the bottom of the U-Verse remote, there should be an option there to synch the remote.

(edited)

ACE - Expert

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37K Messages

3 months ago

All U-verse TV Receivers receive commands via IR, from any remote that sends the correct IR codes.  There is no pairing involved.  If the remote isn't working (especially if it's working with your TV), I'd make sure the front of the TV Receiver is clear of obstructions and that you're pointing the remote at the TV receiver.

(edited)

3 months ago

do you no the ir codes

3 months ago

my old remote works. i got 2 new ones and they will not work the recevier

ACE - Expert

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37K Messages

3 months ago

Why did you get two new remotes if the old ones were working?

Are they U-verse TV remotes or Universal remotes or something else?

3 months ago

Uverse remotes.l was told by att that the remotes have to be paired with the arris reciever.they will not tell me anything else.

ACE - Expert

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37K Messages

3 months ago

What model number is your TV receiver and the model number of the remote?


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