U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.6K

(1562)
customer service mailing me the same (wrong receiver) 5 times. Do these people know what they are doing?

I have had AT&T Uverse for over 10 years. Recetly I have problems in 3 rooms.  I need one room at a time done because it was too much for them to handle.  It's now been 2 weeks and I still don't have one problem handled.  They have sent me the wrong receiver 5 times and it's alwa

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Accepted Solution

Internet technician changed my wifi. Now my receiver displays "Account unavailable. This Set Top Box does not match the account settings."

This afternoon an AT&T Internet technician changed my wifi. Now my U-Verse receivers display "Account unavailable. This Set Top Box does not match the account settings." I've restarted the Wifi gateway, and I've restarted the receivers. Same message. Halp!

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130

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red X on screen no picture blinking red light on receiver.message-- set up your system this after years on uverse.

woke up to red lights blinking on receiver no picture on TV screen tried reset a few times big red X on -screen after a gear showed first then

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6.1K

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return of equipment

Has anyone returned equipment for Uverse and been told they have no record of ever receiving it or you requesting the equipment return supplies? this is the 2nd time for me.  

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158

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Return ID ?

I only need my ID numbers when i go to UPS ?

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173

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Official Solution

Any TIVO users in this forum?

TIVO requires a Cablecard. AT&T doesn't know what that means. Does anyone out there use TIVO and know how to work around this issue? Or, where to obtain a Cablecard?

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267

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Wireless Receiver Trouble

I changed to fiber optic in February. Since then, I have been having so much trouble with my wireless receiver. It cuts off programs on DVR, pixilated when watching live TV. I have done the reboots with no luck. My receivers are all over 10 years old. Could that be the problem?

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156

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U-verse tv keeps freezing

U-verse tv keeps freezing or going to blue screen

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147

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replacement U-Verse remote with large buttons

Is there a replacement remote for a u-verse TV with large buttons? The AT&T site doesn't have a replacement remote for u-verse so looking for something else that would work.

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127

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Recorded playback

Recently purchased Vizio TV.  When I am watching a recorded program, pause it, turn off TV and come back later it is at the beginning.  It either is continue to play or just starting over.   I turn the receiver off so I don't see how it continues to play. 

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