U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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Customer service is awful 😔

I tried to upgrade my phone. There were so many fees connected to upgrading the phone. Each time I call customer service I was routed to the wrong person over and over again. It literally took me days to even get to a customer service representative. Once I did get someone on the phone, after wait

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Need a phone number for Human Resources?

Hi, the Friend of the Court is in need of a phone number that they can call to verify a persons employment, please! I've tried calling two AT&T numbers and were told this would be the best way to get it. Thank you. I dont know if I'll be notified of the answer on here so if you could also email me t

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24.8K

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Accepted Solution

Official Solution

damage to property

I had an installer out to my new house on 11/2/20. He was trying to hook up my mounted TV above the fireplace when he stepped off of the granite hearth ,he broke the corner off. Oh, and he was not able to connect the HDMI cable (he swore it was on back of the TV where he coudn't get access...it wasn

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180

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Was promised $400 reward card, only received $100

I'm having a hard time finding anything online, and cannot get anyone on online chat or on the phone to help me resolve this issue.  I ordered my service in March 2019, activated on 04/26/2019 and was told that upon activation, I would get a $400 reward card.  Any assistance would be appreciated.

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1.8K

5

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CNN Watch Live doesn't support ATT UVerse 200

I've been told twice CNN no longer supports ATT subscriptions via it's CNN Go app. This seems ludicrous as I would think CNN would want to keep active subscribers, no matter the platform. Or is this bad advice from ill-trained and ill-informed ATT ???

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1K

3

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Property damage

We were having fiber optic lines installed here at my office when someone contracted by At&t came with a small excavator and dug up where the new lines was having to be placed and needed to cross a driveway next to our office and with permission they did so, however after them leaving and the dr

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69

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Complaint

I need to know where I can send a letter of complaint regarding the horrible customer service issue that’s been ongoing since September

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37

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Uverse TV, Internet, Phone all out because of Hurricane Zeta

When is my service going to be restored in Kenner LA 70065? Why can't anyone give me an answer?  Why can't anyone tell me what is going on?

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Where do I locate the area in this website to change my Uverse TV and Internet package

I keep logging in and trying to locate the area where I can change my plan. When I find it, it redirects me to other areas.

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38

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Customer Service Fraud

Please explain to me how you allow someone to open up 11 different accounts under Jamila Taylor, without it being flagged after the 3rd use of the name with multiple addresses. I would like all charges dismissed and my name discontinue with your company, yes I filled out your fraud packet and sent i

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