U-verse TV Account

No question here, only a comment. Over a year ago I signed up for U-Verse TV service. I previously had only AT&T fiber internet and used OTA antennas to TV. I broke down and got the U-verse at my home. Then I moved. I had service transferred (at least I thought so) to my new location. I brou

In May of this year, my U verse service went out and a repair tech came by my house and there was a cable wire on my property that was sticking out of the ground that had been cut. This is a cable wire similar to the one that goes behind the tv. The tech repaired it and the tv was working again, all

no insurance hit phone pole what can i do

This is a nightmare. Impossible to cancel in At&T stores, impossible on the website. You must call their 800..... and WAIT !! More than 10 minutes. Afterwards you will be asked for a PIN number you have forgotten, a question that does not make sense, and they will call an old phone number you ga

I have been an ATT customer for 15 years, have two cell lines, an iPad line, U-verse and ATT 1000 internet. I lost my job due to Covid and was unemployed for 5 months until this past week. ATT was nice enough to not turn off my service but now I owe a huge amount. Does ATT ever help with a bill or r

I need a customer service supervisor to call me [EDITED} to address my service and bill. Had very nonproductive call with support person on telephone today. I am contemplating switching switching my account to Xfinity as my rates will be lower   [EDITED per Community Guidelines - removed

I want to know what kind of game is AT&T playing? It seems like every month my bill is raised by $1.00 and change. IT IS A SWIFT MONEY GAIN GAME! I need to be explained why.  If not, I am ready to take my complaint to higher grounds, until I get an answer.  Please provide my answer vi

I want to know why every month my bill is raised $1.00 and change? Every month! That is my question. As you can see, I am not one to join any . . . , but you forced me to do so because you truly provide no true options for immediate contact.  It appears when people (your clients) have problem

I expected to pay my September bill by 09/25/2020. The bill was nowhere to be found in my online account. I chatted with Tyler, who said "This happens a lot to customers now," and he assured me that we would not be disconnected or charged any fees. The electronic bill came 09/24/2020 (issue date 09/

My service has been out due to a network outage for over 36 hours.  no one has answers, cause, or eta of restoration.  Customer service is horrible and makes excuses.  Managers are unhelpful and patronizing.  Who can address these issues since the call center is clearly not equipped to?  A very irat