U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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old uverse remotes?

I now have direct tv. What do I do with 4 old uverse remotes?

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Broken Remote Control

dropped in a little water in bottom of glass. Must have shorted out.  Number on remote is S30-S1B

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73

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Credit limit exceeded (Uverse On-Demand

Credit limit exceeded (Uverse On-Demand. Why? May account has a zero balance.

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308

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Keep WiFi during vacation hold?

We will be gone again for 3 months this winter. In the past, we put our U-verse account on vacation hold for a low rate. Can we put the hold on the U-verse services, for the tv, but still keep the WiFi for security cameras and lights; at a low rate?

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889

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Credit limit exceeded (Uverse On-Demand)

Hello all:I'm hoping someone can give me a contact number or the contact info for someone I can send a PM/DM to. We ordered the Mayweather/Pacquio fight *yawn* which put our account over some random never heard of credit limit. Our account is at a zero balance and we are big On Demand purchasers for

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2.8K

4

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Official Solution

Credit for no channel

I was told I could get a rebate for not having Channel 3 for several week. I clicked on the credit on the website but it was not taken off my bill. 

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70

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Lowering Bill

I chatted online with a rep who said he would ask for my promo to be extended. He said I would also have to call the Loyalty Dept. When I did, my bill increased almost $40 a month. I'm disabled and on a very limited income and I have been a loyal customer. I'm disappointed AT&T can't do better when

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294

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Lowering bill

Has anybody been able to get a new promo once theirs has expired? I’m a loyal att customer with wireless and U-verse and hate to change but I can switch to spectrum and save a ton anybody have any suggestions?

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9.6K

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Security Deposit $449 - misleading information

When I signed up with AT&T in May, I was told by the sales representative that I had to pay a security deposit of $449 because I had just moved to the US from London.  I asked when the deposit was going to be refunded and the response was "in a few months" if I pay my monthly bills on time (hence th

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1.7K

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My 15-month old rented a movie

Can someone please help me? It’s Christmas Eve, so no one from AT&T is available to assist me. My 15-month old ordered a 2-day movie rental. I am not interested in the film, and I’m not fond of being charged for this rental. Is there anyway to cancel an order? It hasn’t been long, and we haven’t

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